Welcome To Chase It Up - Terms & Conditions

These terms and conditions apply to the exclusion of all other terms and conditions, unless we specifically confirm otherwise in writing. Please read these terms and conditions carefully before submitting your Request for Chase It Up Form.

Interpretation
“You”, “your” means the person or company ordering Services from us under these terms and conditions.
“Contract” has the meaning given to it in paragraph 1.3.
“Fee or Fees” means the amount of £20 per Request for Chase It Up Form.
“Letter of Authorisation” means the letter authorising us to contact Third Parties on your behalf in order to provide the Services. A copy of the letter may be found on our website and should be sent to the Third Party once it has been signed.
“Request for Chase It Up Form” means the pro-forma Request for Chase It Up Form submitted by you.
“Response” means the response we will seek to obtain from the Third Party as part of the Services.
“Services” mean our service of chasing a Response set out in the Request for Chase It Up Form.
“Third Party” means the party you wish to us to obtain a Response from on your behalf.
"We", "us", "our" means Chase It Up Limited.
"Working Days" means any day other than weekends and bank or other public holidays.

1. Contract for supply of the Services
1.1 Once you have submitted the Request for Chase It Up Form to us, this will form a contract, which incorporates these terms and conditions, as may be varied from time to time on reasonable notice, between you and us.
1.2 Following receipt of the Letter of Authorisation by the Third Party, we will start to carry out our Services as soon as reasonably possible. You may not terminate or cancel the Contract once you have submitted your Request for Chase It Up Form.
1.3 Our normal hours are 8 a.m. to 8 p.m. Monday to Friday. Outside normal hours, you may reach us by fax or email.

2. Authorisation
2.1 IN ORDER TO CARRY OUT THE SERVICES, WE WILL REQUIRE YOUR WRITTEN AUTHORISATION TO CONTACT AND CORRESPOND WITH THIRD PARTIES ON YOUR BEHALF.
2.2 THE LETTER OF AUTHORISATION AUTHORISES US TO CONTACT THE THIRD PARTY AND REQUEST SUCH INFORMATION AS IS REASONABLY REQUIRED TO PROVIDE YOU WITH A RESPONSE.
2.3 ON ACCEPTING THESE TERMS AND CONDITIONS YOU CONSENT AND AGREE TO US CONTACTING THE THIRD PARTY ON YOUR BEHALF. YOU ALSO AGREE TO PRINT AND SEND AN ORIGINAL SIGNED COPY OF THE LETTER OF AUTHORISATION TO THE THIRD PARTY IMMEDIATELY ON SUBMITTING YOUR REQUEST FOR CHASE IT UP FORM AND TO FAX US A COPY.
2.4 IF REQUIRED, WE WILL CONTACT YOU TO OBTAIN ANY OTHER REASONABLE FORM OF EVIDENCE OF AUTHORITY WHICH MAY BE REQUESTED BY SUCH THIRD PARTY.

3. Fees
3.1 In consideration of the Services, you will pay us the Fee.
3.2 Payment must be made by credit/debit card. We accept payment by Visa, Visa Electron, MasterCard, Maestro and Solo. Payment will be debited from your account once we have sent you the Response.
3.3 YOUR CREDIT CARD DETAILS MUST BE SUBMITTED TO US ELECTRONICALLY ONCE YOU HAVE SUBMITTED YOUR REQUEST FOR CHASE IT UP FORM. PLEASE NOTE WE ARE UNABLE TO PROVIDE ANY RESPONSE UNTIL THESE DETAILS HAVE BEEN PROVIDED TO US IN FULL.
3.4 You confirm that the credit/debit card that is being used is yours.

4. Response to a Request for Chase It Up Form
4.1 We will use our reasonable endeavours to provide you with a Response within two Working Days of your Letter of Authorisation being accepted by the Third Party. For the avoidance of doubt, the Response may not necessarily be exhaustive, full or conclusive in any way.
4.2 A Response to a Request for Chase It Up Form is the reply received from the Third Party by us relating to your Request for Chase It Up Form. The Response may not be the answer you are seeking but it may assist you in making a decision.
4.3 Where a Third Party requests additional evidence of our authorisation to correspond with the Third Party on your behalf, we will endeavour to provide a Response within two Working Days of the Third Party’s receipt of the additional evidence of authorisation.
4.4 Where we are unable to provide you with a Response within the time limits set out in paragraph 4, no Fee will debited from your account.

5. Termination
5.1 Without prejudice to any other accrued rights and remedies available, we will have the right to terminate the Contract for the provision of all or any of the Services if:
5.1.1 we are unable to provide the Services as a result of a factor beyond our reasonable control including but not limited to a Third Party refusing to accept our authorisation to act on your behalf;
5.1.2 you commit a serious breach of the Contract or, in the case of a breach capable of remedy, fails to remedy such breach within seven days of written notice from us;

6. Limitations of liability
6.1 Subject to 6.7 below, we will not be liable to you for any loss or damage in circumstances where or to the extent that:
6.1.1 such loss or damage is not a reasonably foreseeable result of any such breach; or
6.1.2 any increase in loss or damage results from a breach by you of any term of the Contract.
6.2 We will not be liable for any loss, cost, expense or damage of any nature whatever (whether direct or indirect) resulting from:
6.2.1 the provision of the Services or your reliance upon the information and suggestions provided by us;
6.2.2 failing to provide you with a Response; or
6.2.3 not being able to obtain satisfactory authorisation from you in order to satisfy the Third Party’s requirements.
6.3 We warrant that we will use all reasonable endeavours to provide the Services using reasonable care and skill and, as far as reasonably possible, in accordance with your requests and instructions. For the avoidance of doubt we do not and will not provide any representations or recommendations in relation to any of the information and suggestions comprised within the Services and you are deemed to be responsible for, and will use its own skill and judgement as to the quality, value and suitability of any such information and suggestions and in relation to deciding whether to enter into any contract with any third party for the supply of services or sale of goods.
6.4 We will not be liable or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure, any of our obligations in relation to the Services, if the delay or failure was due to any cause beyond our reasonable control.
6.5 Subject to the provisions of this clause 6, our maximum liability to you for breach of any of our obligations under this Contract will be limited to the value of the Fees (provided that the Fees have at such time been paid by you in full) in respect of such Contract.
6.6 We are providing this website on an “AS IS, AS AVAILABLE” basis to users. You use this website at your own risk.
6.7 Except as expressly provided in these terms and conditions and save for fraudulent misrepresentation, all conditions, representations and warranties (express or implied, statutory or otherwise) are excluded to the extent permitted by law including without limitation any implied warranties or conditions as to quality, fitness for purpose and reasonable skill and care.
6.8 We will not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for economic loss (howsoever caused) which arise out of or in connection with the Contract

7. Confidentiality and data protection
7.1 All personal information received by us relating to you may only be used for the Services and in accordance with paragraph 7.3 and will remain confidential.
7.2 Except as may be required by law and in accordance with the Contract, we will not disclose to any third party any information of any nature whatsoever in relation you without your prior written consent.
7.3 Unless we receive notice from you to the contrary, we will from time to time provide you (by post, telephone or email) such information in relation to the Services that we consider maybe of interest to you.
7.4 We are registered as a data controller in the United Kingdom under the Data Protection Act 1998.

8. General
8.1 Our failure to insist upon the strict performance of any of your obligations under the Contract will not be construed as a waiver and will not affect our rights to require strict performance of such obligations.
8.2 If any provision of the Contract or part thereof is found to be invalid or unenforceable, the invalidity or unenforceability of such provision or part will not affect any other provision or the remainder of the provision in which such invalid or unenforceable part is contained, which will remain in full force and effect.
8.3 All notices will be in writing and maybe served by either party on the other by hand or by first class pre paid post. The address for service, in the case of a notice from you to us, is specified at the bottom of this page and, in the case of a notice from us to you, will be the address stated on your order.
8.4 Nothing in these terms and conditions which form the Contract between you and us will give nor is intended to give rights to any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
8.5 These terms and conditions will be governed by and construed in accordance with English law and the parties will submit to exclusive jurisdiction of the English courts.

Chase It Up Limited. Registered Office- 26 Oakfield Road, Bourne End, Bucks, SL8 5QR. Registered in England no. 5587077.

1. Statement of intent

This website is maintained by Chase It Up Limited, 26 Oakfield Road, Bourne End, Bucks, SL8 5QR. For any enquiries please visit our Contacts Page.

Please read this privacy policy carefully. It is the stated policy of Chase It Up Limited that it will act in accordance with current legislation and aims to meet current best practice with regard to the processing of personal data. Chase It Up Limited is registered as a data controller in the United Kingdom under the Data Protection Act 1998. Registration Number Z9310371. Chase It Up Limited takes your online privacy seriously. You may visit this site anonymously as often as you like without providing any personally identifying information (such as your names, address or e-mail address. Please read below for a further explanation of what information we gather and how we use it.

2. Collection of data and use of personal data

As you explore our website, you will come across places in which we ask you to provide us with information about yourself. We will not use your name or e-mail address for any purpose other than as stated, and will not sell or rent your name or address to third parties.

3. Storage, correction and disclosure of personal data

We will retain the data we hold concerning you for as long as it is current, unless you inform us that you no longer wish us to retain this data. We will retain and disclose personal data to authorised authorities without your consent where we are required to do so under the law. If you are an individual, we are obliged to supply you, on request, with a copy of the personal data we hold about you (if any), provided that you pay a small fee. Should you wish Chase It Up Limited to cease using your data as set out in this policy or would like a copy of the data that we hold about you, please contact us by visiting our Contacts Page.
Should you discover any inaccuracies in such personal information, please notify Chase It Up Limited as soon as possible at the same address. We will then correct our records, and notify any third parties to whom such personal information may have been transmitted.

4. Removing Your E-mail Address

If you have previously provided us with your e-mail address or any other information and later decide that you do not want us to have it, you may ask us to delete it Contacting Us. Our system will remove the address from which you send the email unless you advise us that you registered with a different email address.

5. Security of Private Information
We would like to be able to tell you that the personal information you provide us is absolutely safe. Unfortunately, several well-publicised instances of computer security breaches make it impossible for anyone to be so confident. The most we can tell you is that we take reasonable steps to protect the information you provide us from theft, alteration or unauthorized inspection.

Chase It Up Ltd. Terms & Conditions, Privacy Policy